Store Policy


As a lot of our items here at Littlest Pear are handmade to order, please allow approximately 2-3 weeks for your order to be made and sent out to you. I will always try to have your order to you sooner if possible. If you require your order  before a required date, please add RUSH MY ORDER to your cart and leave a note with the date you require the order.
The website is always open, however I am not always available. I will aim to reply back to all messages and emails during business hours.
9am - 3pm Monday and Tuesday
6pm - 9pm Wednesday- Friday 
Please note that the patterns i use at Littlest Pear come from pattern makers all over the world. Therefore sizing may differ across the different clothing items on the website. There is size charts on each listing, please use these charts for each item to determine the best size for you to order for your child, if your are still unsure of sizing please email me your child’s measurements (chest, waist, hips and height) and I can determine the best size to make.
 
RUSH MY ORDER
If you require your order before a certain date, please add a RUSH MY ORDER to your cart and leave a note with the date you require your order by. Please also select 'Express Post' as your postage method as the Rush my order fee does not include an upgrade to express postage. Once your order is received, please allow approximately 7 business days for your order to be made and sent out to you. The $5 RUSH MY ORDER fee needs to be applied for each Made To Order item in your cart, If you are unsure of the quantity to add or have any questions regarding rushing your order, please contact me at littlestpear@gmail.com
SHIPPING
All the parcels are sent with Australia Post, this includes both Australia Wide and Internationally. Free Postage is offered to all Australian orders when you spend over $150 AUD. We offer flat rate shipping Australia wide of $9.95 or $13.95 for Express postage. Please ensure the delivery address you provide is correct. 
COMBINE ORDERS
If you have a current order placed with Littlest Pear and would like to place an additional order and have the postage combined, please use the code 'combine' checking out. Please note that the turn around time for your combined order will then be based from the time your last combined order was placed.
RETURNS/REFUND POLICY
 
As most of the items are handmade to order, i am are unable to refund or exchange if you change your mind or order incorrect sizes. If you are unhappy with your order, please contact me within 7 days and I can review a return and refund option.
Shipping costs on return items are at the cost of the buyer. A refund will be processed upon receiving the return item, less the cost of the shipping. Shipping costs are non-refundable.
If the problem is not major, i will repair the item within a reasonable time. If it can not be repaired in a reasonable timeframe you can choose a refund or replacement. 
 
If you have any questions, feel free to email me before purchasing at littlestpear@gmail.com
 
COLLABORATE
 
I am always on the lookout for new collaborations and wholesalers, if you are interested in collaborating with or wholesaling Littlest Pear items please contact me via the contact page or email me at littlestpear@gmail.com
 
PRIVACY POLICY
 
Littlest Pear does not under any circumstance share or store personal information or credit card information. All money is processed using verified and safe checkout system.
 
We are located in Perth, Western Australia and are a registered small business.